Conditions Reference

Order conditions

Condition	Description	Example
Order total	Total order value (>, <, =, between)	Greater than £100
Line item count	Number of items in the order	Greater than 5
SKU contains	Any line item SKU contains a string	Contains GIFT
Discount code used	A specific discount code was applied	Equals SUMMER20
Payment gateway	Payment method used	Equals paypal
Shipping country	Destination country code (ISO 3166-1)	Equals GB
Customer order count	Total orders placed by the customer	Greater than 1 (returning customers)
Customer tag	Customer already has a specific tag	Contains wholesale
Fulfillment status	Order fulfillment state	Equals unfulfilled

Customer conditions

Condition	Description	Example
Order count	Total number of orders placed	Greater than 0
Total spend	Lifetime total spend	Greater than £500
Customer tag	Customer already has a specific tag	Does not contain vip
Email domain	Customer email domain	Ends with .edu
Country	Customer’s default address country	Equals US

Product conditions

Condition	Description	Example
Product type	The product type field	Equals Apparel
Vendor	Product vendor name	Equals Nike
Tag	Product already has a tag	Does not contain sale
Price	Product price	Greater than £50
Inventory quantity	Current stock level	Less than 10

Operators

Most conditions support these comparison operators:

• equals / does not equal
• contains / does not contain
• greater than / less than
• between (for numeric ranges)
• starts with / ends with

AND vs OR logic

• AND — all conditions must match for the rule to trigger
• OR — any single condition matching triggers the rule

You can mix AND/OR logic within a single rule.