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Creating Alerts

  1. Open Stock Alerts from your Shopify admin.
  2. Click New alert rule.
  3. Choose the scope:
    • All products — applies a global default threshold
    • Specific product — set a threshold for one product
    • Specific variant — set a threshold for a single variant
  4. Set the threshold — the stock quantity that triggers the alert. For example, 5 means you get alerted when stock drops to 5 or below.
  5. Choose the alert types to send: Low stock, Out of stock, Back in stock (any combination).
  6. Select one or more notification channels to alert.
  7. Click Save rule.
  • Set a threshold that gives you enough lead time to reorder. For a bestseller that sells 50 units/day and takes 3 days to restock, a threshold of 150 is reasonable.
  • Variant-specific rules override product-wide rules. Product-wide rules override the global default.
Alert typeWhen it triggers
Low stockStock drops to or below your threshold
Out of stockStock reaches 0
Back in stockStock rises above 0 after being 0

The Alert History tab shows every alert sent, with timestamp, product, stock level at time of alert, and which channels were notified. Use this to identify patterns — recurring low-stock events signal you need a higher reorder point.

Click Acknowledge on any alert in the history to mark it as reviewed. This reduces noise when reviewing the alert log.